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Easy Return & Refund Policy

We have a Liberal Return Policy

  • You can send back the item you have purchased to us in its original condition and tags with the same package within 7 days after receiving the products, in case you do not like it for any reasons.
  • In case of genuine fault from our side, we will refund the product cost excluding the shipping cost or we may replace the product without additional charges.
  • The return address is mentioned in the Return Authorisation Form →, Our returns warehouse in New Delhi in India.
  • For queries regarding product alteration or for sending the item(s) back to us for alterations, please send an email at: support@stationeryshop.in

How to send the returns?

  • You must fill the returns form in the link given here, Return Authorisation Form → before sending any returns.
  • If you have any questions or clarification you can contact our customer support, we shall assist you on how to have the product sent back to us.
  • Customer Support:

Terms and Conditions:

  • We would entertain the return, only if it is sent with the successful submission of the Return Authorisation Form.
  • Returns would not be accepted for custom made / stitched clothing, including readymade stitched Sarees or Sarees stitched with custom blouse, Jewels. However, we would accept returns if there is any faults from our end.
  • We do not accept any returns after 48 hours of receiving the shipment.
  • All products should be returned in original condition with tags intact as attached in the product. Presence of original tags is a must to accept returns.
  • Any complaint with regards to damage or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
  • Refund on Returns:

    • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
    • No refund request will be entertained once product has been dispatched or getting delayed at courier service.
    • No refund request will be entertained for delay due to unforeseen conditions (bad weather, strikes, bandh, etc.)
    • At any point of time, in any case the refunds will not exceed the actual value of the goods.
    • There is an admin/credit card commission cost of Rs. 100 will be deducted for refund. If refund is issued as a gift voucher there is no charge applicable.
    • For orders placed using Bank Transfer payment method refunds would be issued only as Gift Vouchers and in such cases there would not be any admin cost as mentioned above.
    • Shipping cost would charged for refund, since we do not offer free shipping all over India.