SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Delivery charges may vary product to product. As standard we charge flat ₹99/- for each order. We also give complete waiver of delivery cost on orders above ₹999/-.

How long will delivery take?

We dispatch all orders within 2-3 working days and post dispatch it may take 5-10 days to get delivered to your place.

What exactly happens after ordering?

On receiving every order first stock get checked and sent for processing the order. In case product is found damaged or out of stock we procure from the producer/manufacturers and process the order.

Do I receive an invoice for my order?

Yes, you receive invoice on dispatch of the product.

How can I return/replan an item?

Return or replacement is only applicable in case of wrong product or manufacturing defect in the product. To initiate return or replacement of your item you need to inform us about the concern at helpdesk@stationeryshop.in withing 24 hours of receiving the product. Do keep the product tags and packaging intact.

PAYMENT INFORMATION

When the order payment is taken of my bank account?

Payment will deducted at the time you place the order.

What is wishlist?

Whishlist is the module to save your selected products to be bought at later point of time.

What should I do if I receive a damaged or wrong product?

In case the parcel itself is opened at the time of delivery do not accept it. Inform us via email at sales@stationeryshop.in within 24 hours of delivery date. Share 5 images of the product/package. To make successful return product package must not be opened/damaged. Original packaging and tags should be intact.

Can I change or cancel my order?

If you want to make any change to your order, please reach us at helpdesk@stationeryshop.in.

We do not promote cancelling the order however if your order has not been dispatched or not processed for special order production you can request us to cancel it before it goes for processing or dispatch.

What is ``package tracking`` in my orders?

You can check it via My Account page.